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Re-opening defects

Occasionally, a closed or verified defect resurfaces. To return the defect to the Open state and restart its lifecycle, you need to re-open the defect.

  1. Choose Activities > Re-open or click the Re-open Defect toolbar button.

    2. The Re-Open dialog box opens.

  2. Select a Re-Open By user.

    3. This field defaults to the logged in user.

  3. The Date defaults to the current date.

    4. You can enter another date or click the calendar to select a date.

  4. Enter any Notes about why the defect was re-opened.
  5. Click OK.